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Hotel · Vienna · Vienna (Area)

Hotel Pension Excellence

A 4-star guesthouse in Josefstadt, a 5-minute walk from Rathaus station and a short tram ride from the city centre.

  • 9/10 location rating from guests
  • Spacious, renovated rooms with kitchenettes in some studios
  • Hearty breakfast with cooked eggs, muesli and fresh coffee
7.7 Very good 2654 reviews Booking.com 7.7 · 2654 reviews

About

Hotel Pension Excellence

Hotel Pension Excellence sits on Alser Strasse in Josefstadt, a densely populated inner-city district known for its trendy cafés and mix of old and new Vienna. Rathaus tube station is roughly 400 metres away, putting the Ringstrasse and the historic centre within easy reach on foot or by tram.

The hotel keeps things straightforward: a 24-hour reception, express check-in and out, and a range of rooms from compact singles to larger studios with kitchenettes. Breakfast is a highlight for many guests, with cooked eggs, cold cuts, cheeses and fresh coffee served each morning.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Hard to beat for getting around — Guests rate the location 9/10, with Rathaus station a 400-metre walk and the city centre reachable in about 10 minutes on foot or two tram stops.
  • Breakfast worth getting up for — A solid continental spread with cooked eggs, muesli, cold cuts and cheeses, plus fresh coffee – several reviewers call it above average for the price.
  • Spacious, recently renovated rooms — Guests note that rooms are newly renovated and generously sized, with some studios offering kitchenettes and sitting areas.
  • Helpful, English-speaking staff — Reviewers consistently mention friendly, well-trained staff who assist with sightseeing tips and practical queries like train timetables.

Worth weighing

4 to weigh
  • Room cleanliness gets mixed marks — The lowest-rated category is rooms and cleanliness at 6 out of 10, which suggests standards vary despite the recent renovations.
  • Front-facing rooms can be noisy — One guest noted that apartments facing the main street were quiet, but that could depend on the room – a busy artery like Alser Strasse may bring traffic noise.
  • No pets, limited on-site facilities — Pets are not allowed, and there’s no mention of a gym or spa – the offer is concentrated on the rooms and breakfast.
  • Price may seem high for a pension — From about £461 per night, it’s positioned above the area’s average rating (8.3) when the overall score is 7.7 – value depends on how much you use the location.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Large Studio

  • 1 King-size bed

Standard Single Room

  • 1 Single bed

Comfort Single Room

  • 1 Single bed

Economy Double Room

  • 1 King-size bed

Compact Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Standard Double Room

  • 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Triple Room

  • Sleeping arrangements for 3 persons
  • Shower
  • Heating
  • Air conditioning

Superior Studio

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essentials

  • Wi-Fi
  • Air conditioning
  • Heating
  • Lift
  • No smoking on site
  • Safe deposit box

Food & Drink

  • Coffee shop
  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle
  • Cookware/Kitchen utensils

Services

  • 24-hour reception
  • Express check-in/out
  • Luggage storage
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Paid shuttle service
  • Valet parking
  • ATM/Cash machine

Room Comfort

  • Flat-screen TV
  • Sitting area
  • Ironing facilities
  • Free toiletries
  • AM/FM alarm clock
  • Parquet floor
  • Allergy-free rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.7
Very good 2654 reviews

Guest-rated 7.7/10 from 2,654 reviews

Booking.com · 7.7 · 2654 reviews
Rooms and cleanliness6.0
Location9.0
Dining7.0
Price and service8.0
7.7Verified guest

“The staff all spoke good English, which made communication easy, and everything ran without any problems.”

7.7Verified guest

“I appreciated the location and the staff, who helped me sort out train schedules.”

7.7Verified guest

“Breakfast was a generous spread with muesli, fruit, ham and cheese, plus cooked eggs. The hotel is also near some great local spots like Omar and Bolena Weinbar & Restaurant for late-night snacks.”

7.7Verified guest

“All the rooms have been recently renovated and are a good size – we had a double bed – and the staff were pleasant.”

7.7Verified guest

“The studio apartment was spacious and comfortable. It faced a main street but was quiet throughout our stay. The kitchenette was well equipped for cooking, with plenty of storage. Breakfast was above average with lots of choice, and the free internet terminals were a nice bonus.”

7.7Verified guest

“Lovely spot. The room was spacious and comfy, just a short tram ride into the city. Staff were friendly and gave great sightseeing tips. Breakfast was worth the money too.”

04 — Location

Getting around Vienna

The property sits in Vienna.

Josefstadt: Vienna’s 8th district is a lively, residential area with a mix of traditional coffee houses, casual eateries and a university crowd. It’s quieter than the tourist core but still well connected – Rathaus station is about 400 metres away.

Rathaus and the Ring: The Neo-Gothic city hall is roughly a 10-minute walk, and the Ringstrasse boulevard runs along the edge of the inner city. In winter, the Rathausplatz hosts a well-known Christmas market that gets a mention in guest reviews.

Getting around: Tram routes 43 and 44 stop two stops from Schottentor/Universität, which links to the wider U-Bahn network. Many sights are within walking distance, so you may not need a travel pass unless you plan to go further afield.

Alser Strasse 21, Vienna, Vienna (Area), 1080, Austria

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 06:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
66 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in runs from 14:00 to 23:59, and check-out from 06:00 to 11:00. Express check-in/check-out is available.

Is parking available at the hotel?

Yes, parking is listed among the amenities, and valet parking is also offered. It’s best to confirm availability and any fees when booking.

Are pets allowed?

No, pets are not allowed at Hotel Pension Excellence.

Is breakfast included in the room rate?

Breakfast is served in the morning and is frequently praised by guests, but the input does not specify whether it’s included in the price. Check your rate details.

Does the hotel offer airport or station transfers?

Yes, a paid shuttle service is available, along with tours and ticket assistance at the front desk.

What room types are available?

Options include single rooms, doubles, triples and various studios. Some studios have kitchenettes and separate sitting areas – ideal for longer stays.

The bottom line

A dependable, well-located base in Josefstadt with a breakfast that guests genuinely rate. If you value proximity to the centre and don’t need much beyond a clean, comfy room, it’s a solid choice. Just check the specific room you’re booking if cleanliness is a top priority.

7.7The final word

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